Privacy Policy
ODEUR CLOTHING AB PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.conceptsdodeur.com (the “Site”). The Swedish company Odeur Clothing AB, reg. no. 556755-1980 (“Concepts d'Odeur”, "We", "Us"), is the controller of your personal data.
Concepts d'Odeur recognizes the importance of protecting the privacy of your personal data. We have instituted strict policies and security measures to protect the information you provide us.
By purchasing or receiving our products/services, you confirm that you have read and understood the content of this privacy policy.
PERSONAL INFORMATION WHICH WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
—“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
—“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
—“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and/or account details on e.g. Klarna), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
—Communicate with you;
—Screen our orders for potential risk or fraud; and
—When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns), and for marketing purposes such as retargeting and campaign assessments. The legal basis for the processing is a balance of interests where our legitimate interest is to improve our services through the use of statistics over visitors of the website.
Please note that your IP-address does not directly identify you as an individual. However, by cross-referencing your IP-address with additional available information, your identity may be revealed. We will not seek to identify you as a Website User.
SHARING YOUR PERSONAL INFORMATION
We will not sell or rent our customers’ personal data to any other entity.
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we will share your Personal Information with selected suppliers who perform functions on our behalf such as packing and shipment of orders, processing of payments, carrying out promotional services or data management (e.g. to maintain our website, to distribute emails, and to provide client communications). As necessary, the personal data you provide to us may be processed by these third parties, solely on Concepts d'Odeurs' behalf and in accordance with our instructions. We do not authorize any of our suppliers to make any other use of your personal data.
We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If Concepts d'Odeur and/or its subsidiaries are subject to an actual or potential merger or acquisition or similar transaction, we may share your data with potential and actual buyer(s) and their financial and legal advisers, subject to such third parties undertaking appropriate confidentiality.
We may share your data with our selected suppliers, who may process your data in countries both inside and outside of the EU/EES when performing functions on our behalf as set out in the section above.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising by using the following links:
—Facebook: https://www.facebook.com/settings/?tab=ads
—Google: https://www.google.com/settings/ads/anonymous
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information here. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
DATA RETENTION
Notwithstanding anything to the contrary herein, we reserve the right to keep and process your personal data in accordance with this policy to the extent necessary to perform our contractual obligations to you, and to the extent we are required to process your data by law or in order to defend ourselves in a dispute, to prevent fraud or abuse, or to enforce our Terms and Conditions.
Your e-mail may be saved for up to 12 months from the last purchase for direct marketing purposes, subject to your ongoing right to opt-out. Newsletter club members e-mail address may be saved for up to 36 months from the most recent interaction with Concepts d'Odeur.
Order history (i.e. name, contact information and purchase data) will be stored during the return and exchange period for the purpose of administrating returns and exchanges.
If you make a complaint Concepts d'Odeur may save your data to the extent necessary to handle and oversee this complaint.
The information regarding returns shall for accounting purposes be stored as long as legally required by applicable law.
AGE RESTRICTION
We do not wish to collect personal information from anyone under the age of sixteen (16). If you are under eighteen (18), we require that you inform and get your parents’ or guardians’ consent before purchasing anything or provide any personal data to us at www.conceptsdodeur.com or any other website related to Concepts d'Odeur.
AUTOMATIC DECISION-MAKING
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
Our processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
—Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
—Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us by sending an e-mail to customerservice@conceptsdodeur.com.
For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Please note that if you consider the processing of your data to be in violation of applicable data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence or the place of the alleged infringement (see http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm).
COOKIES POLICY
We use cookies on our website. The Website is part of an e-commerce platform developed and run by Shopify International Ltd., based in Ireland. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE
Name / Function
_ab / Used in connection with access to admin.
_secure_session_id / Used in connection with navigation through a storefront.
cart / Used in connection with shopping cart.
cart_sig / Used in connection with checkout.
cart_ts / Used in connection with checkout.
checkout_token / Used in connection with checkout.
secret / Used in connection with checkout.
secure_customer_sig / Used in connection with customer login.
storefront_digest / Used in connection with customer login.
_shopify_u / Used to facilitate updating customer account information.
REPORTING AND ANALYTICS
Name / Function
_tracking_consent / Tracking preferences.
_landing_page / Track landing pages
_orig_referrer / Track landing pages
_s / Shopify analytics.
_shopify_s / Shopify analytics.
_shopify_sa_p / Shopify analytics relating to marketing & referrals.
_shopify_sa_t / Shopify analytics relating to marketing & referrals.
_shopify_y / Shopify analytics.
_y / Shopify analytics.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
CHANGES TO OUR PRIVACY AND COOKIES POLICIES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@conceptsdodeur.com or by mail using the details provided below:
Odeur Clothing AB, Uppfartsvägen 7, Solna, Stockholms län, 16938, Sweden
This policy was updated: 20241128